Frequently Asked Questions
Everything you need to know about your HomeTech BOSCH Kitchen experience.
Are all your BOSCH appliances genuine and covered by warranty?
Yes, HomeTech is an authorized retailer. Every BOSCH appliance we sell is 100% authentic and comes with the full manufacturer's warranty, ensuring your investment is protected.
What are your delivery options for large kitchen appliances?
We offer specialized white-glove delivery for large items like refrigerators and dishwashers. This includes bringing the unit into your room of choice, unboxing, and basic inspection.
How can I track the shipping status of my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our logistics partner's portal for real-time updates.
What is your return policy for kitchen equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that installed appliances cannot be returned unless a manufacturer defect is documented.
Do you offer installation services for built-in ovens and hobs?
Yes, professional installation can be added to your order at checkout. Our certified technicians will ensure your BOSCH appliances are set up according to safety standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger purchases.